Consumers’ Handbook on Telecommunications-2015 (Malayalam Version)
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(6.14 MB)
Deactivation of Value Added Services (VAS) through 155223
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(69.67 KB)
Provision of value added service without explicit consent
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(6.12 MB)
Consumers’ Handbook on Telecommunications-2015 (Bengali Version)
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(5.88 MB)
Charging for Calling line identification presentation (CLIP) facility related
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(114.17 KB)
Online Telecom Consumer Complaints Monitoring System
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General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
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(50.48 KB)