Online Telecom Consumer Complaints Monitoring System
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General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
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(50.48 KB)
Consumers’ Handbook on Telecommunications-2015 (Gujarati Version)
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(3.36 MB)
Insufficient information in Advertisements-regarding
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(928.66 KB)
To provide hard copy of telephone bills to the consumers-reg
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(1.58 MB)
Consumers’ Handbook on Telecommunications-2015 (Assamese Version)
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(6.38 MB)
Provision of value added service without explicit consent
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(6.12 MB)