QOS
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S. NoSubjectRelease DateDivisionDownload/DetailsRegulation and Amendments
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31Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation 200621/03/2006Quality of ServiceMain Regulation Download(75.12 KB)
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32Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 200501/07/2005Quality of ServiceMain Regulation Download(124.33 KB)
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33Regulation On Quality of Service For VOIP Based International Long Distance Service (Third Amendment), 200416/04/2004Quality of Service3rd Amendment Download(81.01 KB)
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34Regulation on Guidelines for Registration of Consumer Organizations|Non-Govemment Organizations(NGOs) and their Interaction with TRAI (First Amendment) 200120/03/2001Quality of Service1st Amendment Download(856.38 KB)
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35Regulation on Guidelines for Registration of Consumer Organizations/Non-Government Organizations (NGOs) and their Interaction with TRAI, 200115/01/2001Quality of ServiceMain Regulation Download(17.16 KB)
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36Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 200005/07/2000Quality of ServiceMain Regulation Download(29.67 KB)
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S. NoSubjectRelease DateDivisionDownload/DetailsRegulation and Amendments
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31Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation 200621/03/2006Quality of ServiceMain Regulation Download(75.12 KB)
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32Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 200501/07/2005Quality of ServiceMain Regulation Download(124.33 KB)
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33Regulation On Quality of Service For VOIP Based International Long Distance Service (Third Amendment), 200416/04/2004Quality of Service3rd Amendment Download(81.01 KB)
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34Regulation on Guidelines for Registration of Consumer Organizations|Non-Govemment Organizations(NGOs) and their Interaction with TRAI (First Amendment) 200120/03/2001Quality of Service1st Amendment Download(856.38 KB)
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35Regulation on Guidelines for Registration of Consumer Organizations/Non-Government Organizations (NGOs) and their Interaction with TRAI, 200115/01/2001Quality of ServiceMain Regulation Download(17.16 KB)
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36Regulation on Quality of Service of Basic and Cellular Mobile Telephone Services, 200005/07/2000Quality of ServiceMain Regulation Download(29.67 KB)
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S. NoSubjectRelease DateDivisionDownload/Details
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S. No 31Subjct: Network Performance of the Telecom Service Providers in Mumbai and DelhiRelease Date 21/07/2015Division Quality of ServiceDownload/Details:Press Release Download(448.99 KB)Network Performance of the Telecom Service Providers in Mumbai and Delhi Download(9.72 MB)Annexure A Download(115.25 KB)Annexure B Download(96.9 KB)Mumbai Independent Drive Test Download(5.12 MB)Delhi Independent Drive Test Download(5.12 MB)
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S. No 32Subjct: Amendment to Direction No. 104-17/2008-MN dated the 10th December, 2008 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without theRelease Date 14/11/2014Division Quality of ServiceDownload/Details:Direction Download(1.8 MB)
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S. No 33Subjct: Implementation of the Standards of Quality of Service for Wireless Data Services Regulations, 2012 (26 of 2012) – reporting format regarding.Release Date 23/05/2013Division Quality of ServiceDownload/Details:Direction Download(33.4 KB)
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S. No 34Subjct: Amendment to Direction F.No.341-3/2011-CA(QoS) dated 25th October, 2011 regarding Transactional messagesRelease Date 23/12/2011Division Quality of ServiceDownload/Details:Direction Download(18.52 KB)
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S. No 35Subjct: Amendment to the Direction on issue of Docket Number for customer complaints and termination of service.Release Date 11/07/2007Division Quality of ServiceDownload/Details:Direction Download(70.62 KB)
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S. No 36Subjct: Direction - Certificate of Compliance in respect of Directions issued by TRAI on Quality of Service related mattersRelease Date 23/08/2006Division Quality of ServiceDownload/Details:Direction Download(9.46 KB)
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Direction on measures to curb misuse of Headers and Content Templates under Telecom Commercial Communication Customer Preference Regulation, 2018DivisionQuality of ServiceDate of Release16/02/2023Direction Download(1.28 MB)
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दूरसंचार वाणिज्यिक संप्रेषण उपभोक्ता अधिमान विनियम, 2018 के तहत हेडर और कंटेंट टेम्प्लेट के दुरुपयोग को रोकने के उपायों पर दिशानिर्देशDivisionसेवा की गुणवत्ताDate of Release16/02/2023दिशा-निर्देश Download(1.07 MB)
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Direction on measures to curb unauthorised activities using telecom resources and amendment in Codes of Practice under Telecom Commercial Communication Customer Preference Regulation, 2018DivisionQuality of ServiceDate of Release16/02/2023Direction Download(1.78 MB)
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Direction on regarding submission of Performance Monitoring Report to the Authority under the Telecom Commercial Communication Customer Preference Regulations, 2018DivisionQuality of ServiceDate of Release15/02/2021Direction Download(898.39 KB)
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दूरसंचार वाणिज्यिक संचार ग्राहक वरीयता विनियम, 2018 के तहत प्राधिकरण को प्रदर्शन निगरानी रिपोर्ट प्रस्तुत करने के संबंध में दिशा-निर्देशDivisionसेवा की गुणवत्ताDate of Release15/02/2021दिशा-निर्देश Download(80.09 KB)
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Direction regarding implementation of The Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018.DivisionQuality of ServiceDate of Release20/01/2020Direction Download(39.47 MB)
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Direction on submission of Coverage Map dataDivisionQuality of ServiceDate of Release15/11/2019Direction Download(1.18 MB)
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Amendment to Direction No. 311-311/2012-QoS at 14-11-2014 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without the normal ten digDivisionQuality of ServiceDate of Release15/07/2019Direction Download(1.11 MB)
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Direction on missed calls (wangiri calls) originating from outside the country.DivisionQuality of ServiceDate of Release22/04/2019Direction Download(2.16 MB)
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Direction regarding specifying common text of announcement played to subscribers across all Unified Access Service Providers.DivisionQuality of ServiceDate of Release13/12/2018Direction Download(3.08 MB)
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Direction regarding maintenance of Key Performance Indicator (KPI) Call Setup Delay to monitor Quality of Service in case of Circuit Switched Fall Back (CSFB) for voice calls.DivisionQuality of ServiceDate of Release31/07/2018Direction Download(2.46 MB)
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Direction for publishing information relating to performance with respect to Quality of Service benchmarks on the website of service providers.DivisionQuality of ServiceDate of Release14/12/2017Direction Download(2.24 MB)
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Direction to submit compliance reports of benchmarks of Quality Of Service parameters.DivisionQuality of ServiceDate of Release14/12/2017Direction Download(1.5 MB)
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Amendment to Direction F.No. 305-3/2014-QoS(pt.) dated the 12th January, 2016 on submission of data of network parameters through web-service.DivisionQuality of ServiceDate of Release04/04/2016Direction Amendment Download(2.59 MB)
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Direction under section 13, read with sub-clauses (i) and (v) or clause (b) of sub-section (i) of section-11, of the Telecom Regulatory Authority of India Act 1997 (24 of 1997) and regulation 9 of the Standards of Quality of Service of Basic Telephone SerDivisionQuality of ServiceDate of Release13/01/2016Direction Download(574.77 KB)
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Direction under section 13 read with sub clauses (i) and (v) of clause (b) of sub-section (i) of section- 11 of the Telecom Regulatory Authority of India Act 1997 (24 of 1997) and regulation 9 of the Standards of Quality of Service of Basic Telephone ServDivisionQuality of ServiceDate of Release29/07/2015Direction Download(591.49 KB)
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Network Performance of the Telecom Service Providers in Mumbai and DelhiDivisionQuality of ServiceDate of Release21/07/2015Press Release Download(448.99 KB)Network Performance of the Telecom Service Providers in Mumbai and Delhi Download(9.72 MB)Annexure A Download(115.25 KB)Annexure B Download(96.9 KB)Mumbai Independent Drive Test Download(5.12 MB)Delhi Independent Drive Test Download(5.12 MB)
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Amendment to Direction No. 104-17/2008-MN dated the 10th December, 2008 regarding prefixing of code of service provider and service area to the alpha-numeric identifier of all commercial SMSs which are sent with only sender identification and without theDivisionQuality of ServiceDate of Release14/11/2014Direction Download(1.8 MB)
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Implementation of the Standards of Quality of Service for Wireless Data Services Regulations, 2012 (26 of 2012) – reporting format regarding.DivisionQuality of ServiceDate of Release23/05/2013Direction Download(33.4 KB)
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Amendment to Direction F.No.341-3/2011-CA(QoS) dated 25th October, 2011 regarding Transactional messagesDivisionQuality of ServiceDate of Release23/12/2011Direction Download(18.52 KB)
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Amendment to the Direction on issue of Docket Number for customer complaints and termination of service.DivisionQuality of ServiceDate of Release11/07/2007Direction Download(70.62 KB)
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Direction - Certificate of Compliance in respect of Directions issued by TRAI on Quality of Service related mattersDivisionQuality of ServiceDate of Release23/08/2006Direction Download(9.46 KB)